The growing compensation culture, prevalent in the UK has spread – and evidence is emerging on a weekly basis of illicit practices occurring here in Benidorm. Spanish hotels are hitting back at so called ‘unscrupulous British lawyers’ for enticing holidaymakers to make claims against them, actively encouraging people to claim for anything ranging from thefts to food poisoning. They offer to act on their behalf on a ‘no win no fee’ arrangement - professing to win thousands of pounds in compensation. These so called reps, usually those in their early 20’s mingle with hotel guests around the pool, dressed in swimwear so as not to attract attention from hotel staff.

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Great news and not a moment too soon – a Liverpool couple, Julie Lavelle and partner Michael McIntyre who tried to make a fast buck by submitting a false holiday sickness claim for £10,000 have had the case thrown out by a judge. Not only that, but they have to pay the tour operator, Thomas Cook £3,744 compensation within 28 days. What is really intriguing is that the holiday was taken in 2013 and the claim was not submitted until 3 years later. Interestingly, neither made any complaints or notified the hotel or tour operator at the time that they were suffering from sickness, diarrhoea and vomiting, returning to work as per normal the day after they got back.

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The CEO of Thomas Cook, one of the UK’s leading tour operators has admitted that action needs to be taken to clamp down on the false compensation culture which is costing the industry millions of pounds. Cowboy firms actively encourage tourists to make false claims of food poisoning, promising to reclaim the entire cost of the family holiday – something which is unique to British holidaymakers. HOSBEC, the Hoteliers Association in Benidorm said that they do not have this problem with any other nationality – only the British that come on packages through a tour operator, namely Jet2, Tui, Thomas Cook and Monarch. In one year the claims rose from 1,000 to 10,000 – an absolutely bewildering statistic.

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